Q. What if there is no store to repair my instrument close by?
A. We have a network of repair affiliates in 8 different states. If there is no repair affiliate
or store in your area we will issue a UPS call tag at our expense to pick up the instrument and repair it.
Turnaround time on UPS repairs can be 1-2 weeks.
For more information please call us or email us at 800.637.9399 or rentals@brookmays.com.
Q. How can I return the instrument?
A. Please return the instrument to your local store or UPS it to us at:
Brook Mays Music Co.
8605 Carpenter Frwy.
Dallas, TX 75247
You must get a RETURN AUTHORIZATION number prior to mailing your instrument to us. You may contact us at
800.637.8966 or rentals@brookmays.com.